About This Site
An operating system for end-to-end customer research and actionable insights. reOS is an operating system for customer research designed to manage the entire lifecycle of a study from planning to action. It allows teams to plan studies, recruit participants, conduct interviews, ingest multi-channel feedback, and analyze data using an auditable, human-led AI pipeline called DIVE™. Unlike tools that store isolated reports, reOS connects insights across historical projects and tracks initiatives directly to external tools like Jira and Linear to ensure research findings lead to actual product updates.
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StudyRecon streamlines literature reviews by mapping research landscapes and organizing studies efficiently.
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Key Features AI
Core Features
DIVE™ AI Analysis Pipeline (Decode, Improve, Validate, Enrich) with traceable sources
End-to-end loop management from AI study planning to Jira/Linear action tracking
CRM-connected participant panel, outreach campaigns, scheduling, and incentive fulfillment
Omnichannel ingestion supporting video, audio transcripts, support tickets, and feedback forms
Super Insights that automatically surface cross-project data patterns over time
Advantages
Combines planning, recruiting, testing, transcription, and tracking into a single stack
Highly transparent AI auditing down to the exact second of a video or line of text
Unlimited free viewers on all subscription tiers
Flexible usage-based credit model scales based on seasonal research burstiness
Enterprise-grade security certifications including SOC 2 Type II, ISO 27001, ISO 42001, and GDPR compliance
缺点：No free trial tier available for initial product evaluation
缺点：Complex billing model involving split subscription base and metered per-token/per-minute usage fees
缺点：Requires external partner accounts to process participant incentive payouts
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