About This Site
An AI chatbot that answers your WhatsApp customers from your own knowledge base, plus scheduling and a light CRM, in a Chrome extension. BetterZap is a Chrome extension for small businesses that work on WhatsApp Web. Its Premium plan adds an AI chatbot that reads a customer's question in their own words and answers from the knowledge base you wrote: prices, hours, address, policies. When the answer isn't in your knowledge base, it hands the conversation to you instead of guessing. The chatbot only writes replies. It can't take actions, change anything or schedule anything. It has a monthly allowance of 2,000 AI replies, needs Chrome open, and an answer can take about a minute. To write each reply, your knowledge base and the recent messages of that conversation pass through BetterZap's server to Anthropic, which provides the AI. BetterZap's server doesn't keep them. Around it, every plan has scheduling, message templates, a pipeline of customers with follow-up reminders, and auto-reply with menus you set up. Messages go one person at a time, with gaps between sends. BetterZap runs on top of WhatsApp Web, so it needs Chrome open and WhatsApp Web signed in. The panel is available in English and Portuguese, and you can also open it on your phone.
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