Cloud Contact Center Services

AI platform automating email and document classification for streamlined workflows and increased productivity. Levity empowers non-technical users to create AI models for classifying text, images, and documents, automating daily tasks. It streamlines freight email operations with AI and automation, automatically classifying incoming emails and attachments based on custom categories for sorting, routing, and prioritization without manual tagging. Levity connects to inboxes, extracts information from emails, and automates subsequent actions, allowing teams to focus on customer relationships instead of repetitive work.

AI-powered accounts receivable automation for efficient debt collection and improved cash flow. Interval AI is an automated accounts receivable (AR) solution that integrates with your billing system. It automates debt collection, ensuring efficient use of employee time, cost savings, and improved efficiency. The software uses AI to optimize outreach strategies, handle customer conversations, and monitor progress in real-time, transforming AR into a smooth, automated operation.

AI-powered phone answering service for 24/7 automated customer support and appointment booking. TeleIQ is an AI-powered phone answering service designed to transform customer communications through intelligent voice agents. It provides 24/7 support in 24 languages, offering human-like conversations that understand context, intent, and emotion. The platform automates call handling, including appointment booking and live call transfers, helping businesses ensure they never miss a lead or customer inquiry. It is designed for ease of use, allowing non-technical users to set up and go live in minutes without coding.

ZenOp is an AI receptionist for small businesses. It answers calls 24/7 in a natural voice, books appointments on your calendar, captures leads, and follows up by text. Works with your existing business number. No new hardware, no switching. Setup in 5 minutes. Plans from $97/mo. ZenOp is an AI receptionist that answers business phone calls 24/7. It's built for local service businesses that depend on phone calls but can't always answer: plumbers on job sites, dentists with patients, lawyers in court, salons mid-appointment. It works with your existing business number. No porting, no new phone system, no new hardware. You set up call forwarding from your current line and ZenOp starts answering the same day. The number on your trucks, business cards, and Google listing stays exactly the same. When a customer calls, ZenOp answers instantly in a natural voice. It handles the conversation, books appointments directly on your Google Calendar, captures lead information, and sends the caller a text confirmation. You get notified of every call with a summary and transcript. After hours, weekends, holidays, or just when you're busy with a customer. ZenOp catches every call that would otherwise go to voicemail. No hold times, no missed leads, no "please leave a message." Post-call intelligence analyzes every conversation with quality scoring and urgent-call alerts. If a call needs immediate human attention, ZenOp can transfer live. All four plans include every feature. The only difference is calling minutes: Starter ($97/mo, 50 min), Basic ($197/mo, 200 min), Pro ($297/mo, 400 min), Business ($497/mo, 1,000 min). No per-minute billing surprises. No feature gating. 30-day free trial. No contracts. Cancel anytime. Setup in under 5 minutes.

AI phone receptionist that answers calls, books appointments and captures leads 24/7 for UK businesses. Ringmere is an AI phone receptionist built for appointment-based businesses including salons, dental practices, garages, clinics, hotels and professional services. It answers incoming calls naturally, books appointments directly into Google Calendar, answers customer questions, captures leads, transfers calls to staff when needed and works 24/7 without requiring additional employees. Businesses using Ringmere can reduce missed calls, increase bookings, improve customer satisfaction and automate repetitive phone enquiries while maintaining a professional customer experience.

Cols AI provides AI voice call solutions and a GenAI platform for data integration. Cols AI offers AI voice call solutions, including AI voice assistants with sub-1000ms latency for real-time handling of complex tasks and efficient customer problem-solving during calls. They provide AI calling software and voice agents. Cols AI also offers a data engine that powers foundation models and a GenAI platform that leverages data to unlock the value of AI through fine-tuning, RLHF, and integration of enterprise data sources. They support all foundation models.