Technical support automation 2

AI for automated customer support, sales, and technical assistance for dev teams.
Clarm is an AI platform designed to automate customer support, technical assistance, and sales for developer, finance, and technical teams. It instantly answers complex technical questions with architecture diagrams and repo-specific code, aiming to keep developers productive and convert them into customers and contributors. Clarm helps grow developer audiences, turns Slack/Discord community members into paying customers, and streamlines prospecting for dev-facing products. It also automates the processing of bug reports and feature requests, integrating directly with GitHub. The platform emphasizes privacy and trust, offering no data training on user data, on-prem deployment options, and SOC 2 & HIPAA compliance.

AI platform that turns business processes into executable automation
Edra is an AI-powered business automation platform that captures expert knowledge from existing business data and transforms it into executable processes. It learns how teams operate by analyzing tickets, logs, messages, and information from systems such as ServiceNow, JIRA, Zendesk, Salesforce, Outlook, and existing AI implementations. Edra organizes this knowledge into a library that AI agents can use to execute IT service management, technical support, and other business workflows reliably and transparently.