Customer Service AI 5
Smart AI receptionist for 24/7 call handling, lead nurturing, and front-desk management.
Rexpt AI is a smart AI receptionist and call answering service designed to handle all business front-desk operations utilizing Artificial Intelligence. It provides 24/7 call handling, nurtures leads, takes calendar bookings, fights spam calls, takes notes, and offers worry-free front-desk management. The service aims to enhance customer service with intelligent automation, seamless handling, and professional, human-like conversations at scale, ensuring businesses never miss a call or a client. It integrates with proprietary business data, web services, open knowledge bases, calendars, and phone systems to provide a streamlined, intelligent solution for operations.
AI customer support platform for B2B teams.
Thena is a customer support AI platform built for modern B2B teams. It aims to resolve tickets, manage accounts, and delight customers through a single, powerful platform. Thena offers omni-channel support across Slack, Discord, Email, MS Teams, and Web chat, integrating AI with human intelligence for new-gen ticketing. It enables autonomous support, automates workflows, centralizes customer data, and connects with various apps and APIs.
AI platform for enterprise technical support and issue resolution.
RunLLM is an AI platform built on 10 years of UC Berkeley research, designed for enterprise-ready technical support. It reads logs, code, and documentation to resolve complex support issues, debug code, and deflect tickets with expert answers at scale. The platform provides AI Support Engineers that learn comprehensively from an organization's docs, code, and customer conversations, delivering highly precise and trustworthy answers. It integrates with various tools like Slack, Zendesk, and Docs, and is capable of generating validated code, proactively updating documentation, and ensuring user success through follow-ups and smart escalations. RunLLM aims to significantly save engineering time, cut Mean Time To Resolution (MTTR), and deflect a high percentage of support tickets.
AI assistant for customer support, sales, and data understanding.
PandaChat is an AI assistant and support tool designed to help businesses sell more and support customers faster across multiple channels including live chat, email, social media, and voice. It unifies AI customer support and sales automation, aiming to boost conversions, reduce costs, and ensure no customer is missed. PandaChat works 24/7 to answer questions, recommend products, guide purchases, and resolve support issues. For personal and enterprise use, it allows users to upload various data types such as PDFs, Word Docs, Excels, Images, Websites, or crawl entire websites to find and understand relevant information quickly and easily, enabling chat interactions with any type of data.
QA and observability platform for reliable Voice AI agents.
Roark is a QA + Observability Layer for Voice AI, designed to help teams ship reliable voice agents. It provides comprehensive tools for monitoring live calls, running simulations at scale, and transforming call failures into repeatable tests. Roark tracks over 40 built-in call metrics, offers multi-speaker analysis, and enables on-demand or automated evaluations. For pre-deployment, it allows stress-testing agents with simulated callers across various accents, languages, and speaking styles, using graph-based scenarios and configurable personas. Roark also features one-click native integrations with popular voice platforms like VAPI, Retell, LiveKit, and Pipecat Cloud.
