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AI-powered customer service platform for automation and improved support efficiency. Aide is an intelligent customer service platform designed for every team, trusted by online stores and financial services with growing customer service needs. It uses AI to identify common issues and suggests solutions for fast responses and happy users. Aide automates customer support easily with LLMs, classifies messages, drafts answers for agents, and automates responses to customers using GPT LLMs with high accuracy over email and chat.