VoC 2

AI-powered contact center intelligence platform for customer insights and automation. Level AI is a contact center intelligence platform that uses AI to uncover customer insights and drive business outcomes. It enables omnichannel optimization by analyzing customer experience, assisting agent performance, and automating contact center operations. Level AI's AI uses semantic intelligence to understand support interactions to improve contact center team performance.

AI text analysis platform for consumer insights and CX management. Canvs AI is an AI-powered text analysis platform designed for consumer insights, market research, and CX management. It helps brands turn customer feedback into actionable insights by analyzing open-ended text data from surveys, transcripts, community feedback, reviews, and social sources. Canvs AI identifies emotions and themes within unstructured feedback, enabling businesses to understand customer sentiment and drive product innovation and customer loyalty.