Automated customer support 2

AI automation for customer conversations across business messaging channels 247Rep is an AI-powered business messaging and customer service platform that manages conversations across WhatsApp, Telegram, email, website chat, and voice. It uses business context, conversation memory, configurable skills, and the business’s communication style to answer questions, sell products, book appointments, qualify leads, follow up with customers, and manage routine support tasks. Businesses can connect their communication channels, upload catalogs, import previous chats, and allow AI employees to handle customer interactions while handing complex situations to a human. Its AI Chief of Staff monitors conversations, orders, and emails, summarizes what requires attention, drafts responses, researches information, and helps teams manage daily operations.

AI-powered market development platform for automated multilingual marketing and customer support. Touch.directory is a market development platform that uses AI technology to automate marketing. It allows users to submit a formatted business profile in their native language, which AI then automatically translates and presents to global customers in 11 major languages. The AI also automatically answers pre-sales and after-sales inquiries from global customers in different languages, facilitating seamless connection between businesses and their customers, regardless of language barriers.