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Conversational AI platform automating support with virtual agents, agent assist, and process automation.
Capacity is a Conversational AI platform that automates support for customers and teams. It offers intelligent virtual agents, agent assist, campaign automation, speech recognition, sentiment analysis, and integrations. The platform aims to increase deflections, reduce handle time, increase conversions, and automate processes across various channels like chat, email, SMS, voice, and web.
AI-powered customer service tool for multi-channel communication and support.
WitChat is a customer service tool designed to simulate conversations with human users. It uses artificial intelligence to understand and respond to queries, and provide information or assistance in various tasks. WitChat enhances customer interactions via text, mobile, phone, email, chat, and social media.
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