Ticket Deflection 3

AI chat assistant for Slack and Teams that automates support ticket deflection. QueryPal is an AI chat assistant for Slack and Teams that automates support ticket deflection by answering questions using company data from Google Drive, Notion, Jira, Confluence, and more. It also generates automated reports and enhances communication.

AI platform for enterprise technical support and issue resolution. RunLLM is an AI platform built on 10 years of UC Berkeley research, designed for enterprise-ready technical support. It reads logs, code, and documentation to resolve complex support issues, debug code, and deflect tickets with expert answers at scale. The platform provides AI Support Engineers that learn comprehensively from an organization's docs, code, and customer conversations, delivering highly precise and trustworthy answers. It integrates with various tools like Slack, Zendesk, and Docs, and is capable of generating validated code, proactively updating documentation, and ensuring user success through follow-ups and smart escalations. RunLLM aims to significantly save engineering time, cut Mean Time To Resolution (MTTR), and deflect a high percentage of support tickets.

Serviceaide provides AI-powered enterprise service and automation solutions for streamlined operations and enhanced productivity. Serviceaide offers AI-powered enterprise service, automation, and digital service management solutions. It streamlines operations and enhances productivity through products like DSMLuma AI and AISM, providing intelligent solutions for modern service needs across various departments and industries.