Omnichannel 12
Business messaging platform for sales, marketing, and support with AI-powered features.
Crisp is a business messaging platform designed for sales, marketing, and support. It offers features like a knowledge base, omnichannel team inbox, chatbot, CRM, and more, allowing businesses to build their own customer success strategies. Crisp centralizes inbound messages from various channels into one collaborative inbox, streamlines workflows with AI-powered automations, and enables personalized customer interactions through unified data.
Conversational AI platform for ecommerce, automating support and driving sales.
Gorgias is a Conversational AI platform for Ecommerce that helps brands drive more sales and automate support. It integrates a helpdesk with AI Agent, chat, FAQ, and other tools. It is trusted by over 15,000 brands.
[24]7.ai provides customer experience management services, solutions, and an AI-powered omnichannel CX platform.
[24]7.ai is a leading provider of personalized, accurate, and effective customer experience management services, solutions, and platforms. They offer end-to-end CX management, managed customer engagement, and various solutions for customer acquisition, self-service, contact center software, and customer engagement. They serve industries like consumer packaged goods, education, financial services, healthcare, insurance, retail, telecom & communication, travel & hospitality, utilities, and pet.
AI-powered call center software and dialers for outbound sales.
Convoso is a leading AI-powered call center software and dialer provider. It offers advanced outbound dialer software designed to boost contact rates and revenue for performance-obsessed call centers. Convoso provides powerful outbound call center solutions with features like multimode dialing, call routing, campaign management, caller ID reputation management, AI & automation, omnichannel support, compliance tools, and reporting & platform capabilities.
AI-powered solutions for demand forecasting, inventory optimization, and lifecycle pricing.
Antuit.ai (now part of Zebra Technologies) is an AI-powered solution provider specializing in demand forecasting and omnichannel inventory optimization. They offer lifecycle pricing solutions, including strategic, retail price optimization, promotional, and seasonal pricing analytics to help retailers optimize markdowns and promotions.
AI Contact Center Software for unified digital and voice customer experience.
Glia provides AI Contact Center Software Solutions designed to upgrade customer experience by automating, assisting, and analyzing every interaction across digital and voice channels with one unified platform. It aims to help organizations build a cost-efficiency powerhouse for the AI era, offering solutions for various industries like banking, healthcare, credit unions, and insurance, and for different roles within a contact center (customers, managers, agents, executives). The platform features a unique 'Priceless Pricing™' model that offers unlimited usage without per-minute, per-seat, or per-token fees.
Omnichannel platform for building callbots, voicebots, and chatbots for automated customer interactions.
hellomybot.io is a conversational agent platform designed for companies and developers to build callbots, voicebots, and chatbots. It offers an omnichannel bot platform (SaaS) to create various conversational agents, enabling businesses to automate marketing, sales, and support interactions. The platform integrates with existing enterprise and CRM systems, providing 24/7 consumer service and reducing human support costs.
AI-powered unified messaging platform for streamlined customer conversations across all digital channels.
Glassix is a sophisticated AI-powered unified messaging platform designed to streamline customer conversations across all digital channels – including instant messaging apps, SMS, email, live chat, and social media. It offers AI customer support, omnichannel ticketing, and chatbot software to unify messaging, accelerate responses, and boost customer satisfaction.
Video commerce platform connecting brands and customers through interactive video experiences.
Firework is a video commerce platform designed to transform online and offline shopping experiences. It helps brands connect, captivate, and convert customers through an all-in-one solution featuring AI Video Assistants, Video Showrooms, 1:1 Video Chat, and Shoppable Video. Firework aims to bring in-store experiences and human connections online, driving engagement and conversions for various industries.
AI-powered tool for creating product descriptions and managing online stores.
RTGLabs provides AI-powered tools to help online store owners create compelling product descriptions, creative promotions, and a captivating brand story. It aims to simplify online store management by offering features like omnichannel marketplace integration, including platforms like Tokopedia, Shopee, Bukalapak, Lazada, Blibli, Alibaba, and Aliexpress. The platform offers a description generator that helps create professional and engaging content in both Indonesian and English.
Conversational AI platform for enterprise customer and employee support automation.
Enterprise Bot provides conversational automation solutions for enterprises, leveraging LLMs and ChatGPT to transform chat, email, and voice interactions. Their platform offers AI-powered chatbots, email response automation, and voice bots designed to improve customer and employee support.
AI-powered customer service CRM platform with omnichannel messaging and unified customer view.
Kustomer is an AI-Powered Customer Service CRM Platform that delivers faster, richer experiences to customers with omnichannel messaging, a unified customer view, and AI-powered automations. It combines CRM, ticketing, and AI into one platform.
