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24/7 AI and human-powered receptionists, outreach, and web chat services. Smith.ai offers 24/7 customer engagement services combining AI and human intelligence. They provide live North America-based agents for virtual receptionists (AI-first and human-first), outreach campaigns for sales, service, and support, and AI-powered web chat, SMS, and social messaging. Their goal is to help businesses capture and convert more leads, manage customer interactions, and streamline operations.