Customer Service 23

Chatfuro streamlines chatbots for Q&A, information retrieval, and user assistance with no coding. Chatfuro helps streamline your chatbots for multiple purposes to ask questions and find information, or embed as a widget on your website to assist your users. It allows you to build fully AI-powered Chatbots with ZERO coding directly from your documents. Chatfuro supports several formats including PDFs, Documents, Excel, Markdown and more. It also supports Live chatting with Human agent.

BackOps.ai automates logistics and supply chain operations using AI to improve efficiency and reduce manual work. BackOps.ai streamlines logistics operations by automating order processing, shipment tracking, and issue resolution. It connects with systems and carriers to reduce manual work, speed up responses, and improve efficiencies. BackOps.ai is the AI operator for logistics and supply chain teams. It reads emails, files claims, updates systems, and resolves issues — no code, no delays, just automation that works.

Create, train, and chat with AI chatbots powered by your own data. MyChatbots.AI is an AI Chatbot tool that helps you create, train, and chat with smart AI Chatbots using your own data. It allows users to create custom AI chatbots, train them on specific data, and embed them on websites. It is designed to enhance productivity across various sectors, including marketing, tech, and analytics, by providing personalized insights and efficient communication.

AI tool to generate humorous and effective complaint emails. Sincerely Karen is an AI Complaint Generator designed to help users create humorous yet effective complaint emails. It allows users to vent frustrations, influence change, or channel their inner 'Karen' without much effort. The tool generates complaint emails to get the desired resolution.

Conversational AI platform for enterprise customer and employee support automation. Enterprise Bot provides conversational automation solutions for enterprises, leveraging LLMs and ChatGPT to transform chat, email, and voice interactions. Their platform offers AI-powered chatbots, email response automation, and voice bots designed to improve customer and employee support.

AI-powered customer service, sales, and lead generation solutions. Teammates.ai (formerly Uktob) provides AI Teammates, which are AI-powered solutions for customer service, sales, and lead generation. These autonomous AI agents handle entire business functions, delivering human-like interactions 24/7 in over 50 languages across various channels. They aim to hyper-scale businesses by automating tasks and improving efficiency.

AI-powered voice agents for automated call handling. Callab AI revolutionizes call handling with AI-powered automation, providing AI-voice agents that help businesses automate and enhance customer interactions. It is designed to sound natural, act intelligently, and work at scale, handling support tickets, sales calls, appointment scheduling, and cold calling. Callab AI offers solutions for healthcare, real estate, debt collection, hospitality, retail & consumers, and contact centers.

AI Chatbot Builder to create and integrate chatbots with your knowledge base. Chatbond is an AI Chatbot Builder that allows users to create AI chatbots from their knowledge base, add them to their website, or interact with them through an API. It aims to increase engagement, improve conversion rates, and reduce CPA. Chatbond integrates with various data sources to train chatbots, offering customization options and integrations with tools like Slack and Zapier.

Cloud CX and contact center solutions provider with AI-powered customer communications. Content Guru is a leading global provider of enterprise cloud Customer Experiences (CX) and contact center solutions, specializing in AI-powered customer communications. Their flagship products, storm® CX and brain® AI, offer market-leading availability, scalability, and customer satisfaction through omni-channel and omni-data communications. They provide solutions for various industries, including financial services, healthcare, and government, helping organizations improve customer satisfaction, deliver mission-critical communications, and scale rapidly to meet contact demand.

The real-time face layer for AI products. Anam is the real-time face layer for AI products. Anam provides real-time AI avatar models, streaming infrastructure and APIs that enable developers to add expressive, photorealistic faces to conversational AI products. Build customer-facing AI agents, coaches, trainers, interviewers and guides that can listen, respond and react in real time, with low-latency streaming and flexible APIs and SDKs designed for production.

AI-powered tools for service industry leaders to maximize efficiency and generate reports. Rooftops AI is a platform designed for roofers, contractors, painters, HVAC professionals, landscapers, and other service industry leaders. It provides AI-powered tools to maximize efficiency in areas such as mapping data, customer service, content creation, and task management. The platform offers instant roofing reports and property data, AI-driven content creation, and tools like Rooftops GPT for contractor-specific tasks.

AI platform for Amazon & Shopify sellers to understand customers, research products, and improve service. VOC.AI is an AI-driven platform designed to help Amazon and Shopify sellers understand customer needs, perform product research, and streamline customer service. It uses GPT4 turbo for customer interaction, learns from past interactions and website information to answer customer questions, and integrates with email, Zendesk, Shopify, and live chat. VOC AI also offers tools for VOC analysis, sentiment analysis, competitive analysis, and customer analytics.

Platform to create AI agents for customer service across multiple channels. Jotform AI Agents is a platform that allows users to create friendly AI agents for customer service. These agents can simplify operations, deliver instant responses, and elevate user satisfaction across various channels like phone calls, websites, and WhatsApp. The platform offers over 6,000 agent templates for hiring, collecting feedback, and supporting customers.

AI tool for automated Google review responses and online reputation management. RepStack is an AI-powered tool designed to automate responses to Google reviews using the GPT-4 API and Google My Business API. It aims to resolve customer issues, enhance online reputation, build trust, and improve brand credibility. RepStack offers features like AI-generated review responses, monitoring and analysis, visual reports, alerts and notifications, and collaboration tools.

AI Contact Center Software for unified digital and voice customer experience. Glia provides AI Contact Center Software Solutions designed to upgrade customer experience by automating, assisting, and analyzing every interaction across digital and voice channels with one unified platform. It aims to help organizations build a cost-efficiency powerhouse for the AI era, offering solutions for various industries like banking, healthcare, credit unions, and insurance, and for different roles within a contact center (customers, managers, agents, executives). The platform features a unique 'Priceless Pricing™' model that offers unlimited usage without per-minute, per-seat, or per-token fees.

24/7 AI and human-powered receptionists, outreach, and web chat services. Smith.ai offers 24/7 customer engagement services combining AI and human intelligence. They provide live North America-based agents for virtual receptionists (AI-first and human-first), outreach campaigns for sales, service, and support, and AI-powered web chat, SMS, and social messaging. Their goal is to help businesses capture and convert more leads, manage customer interactions, and streamline operations.

AI platform for car dealerships to automate communication and improve customer service. Numa is an AI platform designed for car dealerships to enhance their performance and customer experience. It uses Generative AI to autonomously manage ROs (Repair Orders), schedule service appointments, and provide real-time service updates. Numa's AI Agents answer customer calls, book appointments, and build customer loyalty through automated status updates and DMS integrations.

Unthread scales support on Slack with AI, tracking conversations and prioritizing tickets. Unthread helps companies to scale up support on Slack. It automatically tracks new conversations, tags & prioritizes them, and can generate or suggest responses with AI. Unthread is a Slack inbox that turns support requests into prioritized tickets with assignments and SLAs. It also supports shared email inbox and live in-app chat.

Wing provides 24/7 virtual assistant services powered by humans and AI for businesses. Wing is a 24/7 assistant powered by humans & AI that can handle anything, as long as it's legal and possible. They offer virtual assistant services for businesses, providing elite virtual assistants specializing in administrative tasks, calendar management, email handling, research, and more. Wing offers a fully managed, one-stop solution for talent needs with enterprise-grade resources, security, and flexibility.

Knowledge management platform for better customer service with AI and automation. Stonly is a knowledge management platform designed to improve customer service by creating easy-to-follow explanations and guides. It aims to enhance customer success, reduce support costs, and speed up support agents. The platform offers personalized knowledge, AI-powered solutions, and process automation to help companies support millions of customers.

[24]7.ai provides customer experience management services, solutions, and an AI-powered omnichannel CX platform. [24]7.ai is a leading provider of personalized, accurate, and effective customer experience management services, solutions, and platforms. They offer end-to-end CX management, managed customer engagement, and various solutions for customer acquisition, self-service, contact center software, and customer engagement. They serve industries like consumer packaged goods, education, financial services, healthcare, insurance, retail, telecom & communication, travel & hospitality, utilities, and pet.

AI customer service platform for lead conversion and support automation. Tidio is an AI-driven customer service solution that helps businesses convert more leads, provide stellar support, and boost revenue. It offers features like an AI Customer Service Chatbot (Lyro AI Agent), Live Chat, Help Desk, and Flows to automate and streamline customer interactions across various channels.

AI-powered sales enablement platform for customer-facing teams. Seismic is a leading AI-powered sales enablement platform that equips customer-facing teams with intelligent automation, predictive insights, and personalized content to engage clients effectively and drive business growth. It offers a unified solution for sales content management, learning and coaching, buyer engagement, content automation, strategy & planning, and enablement intelligence.