Self-Service 10

AI-powered employee experience platform for issue resolution and workflow automation. Moveworks is an employee experience platform that uses AI to solve issues and prevent problems at work. It automatically resolves requests, communicates changes, and shows your team what to fix next. Moveworks' conversational AI (chatbot) is fluent in more than 100 languages, delivering instant help around the world. It accelerates workflows across enterprise systems by finding answers, automating tasks, boosting productivity, and building AI agents.

Conversational AI platform automating support with virtual agents, agent assist, and process automation. Capacity is a Conversational AI platform that automates support for customers and teams. It offers intelligent virtual agents, agent assist, campaign automation, speech recognition, sentiment analysis, and integrations. The platform aims to increase deflections, reduce handle time, increase conversions, and automate processes across various channels like chat, email, SMS, voice, and web.

[24]7.ai provides customer experience management services, solutions, and an AI-powered omnichannel CX platform. [24]7.ai is a leading provider of personalized, accurate, and effective customer experience management services, solutions, and platforms. They offer end-to-end CX management, managed customer engagement, and various solutions for customer acquisition, self-service, contact center software, and customer engagement. They serve industries like consumer packaged goods, education, financial services, healthcare, insurance, retail, telecom & communication, travel & hospitality, utilities, and pet.

AI-powered help center platform for instant customer inquiry resolution and support automation. Brainfish is an AI-powered help center platform designed to instantly resolve customer inquiries. It uses ambient AI agents that learn on their own while still enabling human touch for moments that matter most. Brainfish reduces customer effort, optimizes customer experience, and reduces operational costs by automating knowledge creation, L1 and L2 support, and understanding user behavior.

Unified cognitive platform for enterprise search and AI-powered customer support. SearchUnify is a unified cognitive platform that powers enterprise search and fuels a suite of AI-powered products for a future-proof customer self-service and support strategy. It provides enterprise search, insights engine, & AI-powered apps for better customer support & self-service.

AI-powered help center integrated with Microsoft Teams for knowledge management and support. Perfect Wiki is an AI-powered help center that integrates with Microsoft Teams, allowing users to effortlessly turn company knowledge into a powerful, always-evolving resource. It enables AI to answer repetitive questions, create self-service help centers, and improve knowledge bases with AI-generated reports.

AI-powered employee service desk software integrated with MS Teams for enhanced support. Rezolve.ai is a Generative AI-powered Employee Service Desk software that integrates with Microsoft Teams. It enhances employee experience by providing smart support through AI technology, offering IT and HR service desk solutions, no-code automation, and seamless integrations. It aims to streamline workflows, automate tasks, and provide 24/7 support.

AI-powered customer service CRM platform with omnichannel messaging and unified customer view. Kustomer is an AI-Powered Customer Service CRM Platform that delivers faster, richer experiences to customers with omnichannel messaging, a unified customer view, and AI-powered automations. It combines CRM, ticketing, and AI into one platform.

AI-powered customer self-service platform for in-app support and streamlined issue resolution. Inline Help is an AI-first customer self-service platform that connects your knowledge base to an in-app assistant. It generates support on the fly, offering real-time explanations, interactive tooltips, a chatbot, streamlined ticket responses, and a comprehensive search function, all within one widget. It aims to revolutionize customer support with its AI-enabled knowledge base, streamlining issue resolution and enhancing user experience effortlessly.

Knowledge management platform for better customer service with AI and automation. Stonly is a knowledge management platform designed to improve customer service by creating easy-to-follow explanations and guides. It aims to enhance customer success, reduce support costs, and speed up support agents. The platform offers personalized knowledge, AI-powered solutions, and process automation to help companies support millions of customers.