Self-service support 2

AI customer support agent for technical products, answering from your docs. Ask AI by Ordemio is an AI-powered customer support agent designed for complex and technical products. It leverages your product and developer documentation to provide trustworthy, line-cited answers to user questions across your help center, app, and community platforms like Discord/Slack. The AI agent empowers the latest ChatGPT model with your specific data to deliver precise, human-like responses, resolving up to 90% of customer inquiries 24/7, reducing ticket volume, and improving CSAT. It supports over 95 languages, offers seamless human handoff, and is highly customizable in terms of behavior, tone, and appearance. Ask AI is built for self-service support, onboarding, and retention, helping users discover, learn, and implement products more effectively.

AI-maintained help center that verifies and updates product documentation Ferndesk is a complete help center for software teams, paired with Fern, an AI agent that checks help articles against a product, identifies outdated information, and drafts corrections. It connects to sources such as code repositories, product interfaces, and support tools to help keep documentation accurate as products change. Ferndesk also provides a public or private help center, AI-powered customer answers, an in-app widget, API documentation, translations, analytics, and migration tools.