Omnichannel customer service 2

Enterprise AI agents automate customer support across voice, chat, and email. Giga provides enterprise AI agents for customer support across voice, chat, and email. Its agents handle complex customer conversations, complete requests, follow up when needed, and pursue relevant sales opportunities. The platform lets teams configure agent policies, knowledge, and tools, trace performance metrics back to conversations, and work with Scout to identify and test improvements. Giga also offers tools for building multimodal agents, operating them from a CLI, and executing workflows in browser-based systems without APIs.

Free omnichannel inbox for AI-powered customer service and sales SaleWisely is an AI-powered omnichannel customer service and sales platform for managing customer conversations across channels such as WhatsApp, Instagram, TikTok, Facebook, Telegram, email, and website chat. It brings conversations into a shared inbox and includes team collaboration, customer profiles, automation, analytics, AI agents, and two-way real-time translation across 70+ languages. The platform is advertised as free, with optional AI credits available for features such as translation, AI replies, and agent actions.