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Viqal
AI Virtual Concierge automating hotel guest messaging via WhatsApp for enhanced service. Viqal is an AI Virtual Concierge for hotels, holiday parks, and hostels that automates guest communication via WhatsApp, from pre-arrival to post-departure. It integrates with the hotel's PMS to automate guest inquiries, handle booking changes, personalize upselling, and collect post-stay feedback. Viqal aims to increase upsell revenue, save staff time, and delight guests.
Customer ServiceUpsellingGuest Communication
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