AI Customer Service 348

All-in-one AI customer feedback platform with visual bug reporting and more. Gleap is an all-in-one AI customer feedback platform that provides a comprehensive suite of tools, including visual bug reporting, an AI bot (Kai), public roadmaps, and more. It aims to enhance products and strengthen customer relationships by offering features like in-app bug reporting, knowledge base creation, product roadmaps, surveys, and marketing automation. Gleap helps businesses gather and act on customer feedback to improve their products and services.

Knowledge base software to create, organize, and share information efficiently. Helpjuice is a knowledge base software that helps companies store, organize, and retrieve information to help users find answers fast. It offers features like AI-powered assistance, powerful search, a clean editor, multi-language support, and smart insights. It is used to scale support, train faster, and make documentation accessible across teams.

Connect ChatGPT to company knowledge for instant answers and automated support. eesel.ai offers a ChatGPT-based solution that connects to your company's knowledge base, including Google Docs, Notion, Confluence, and help centers, to provide an "oracle" capable of instantly answering questions. It can be integrated into Slack, Microsoft Teams, or as a website widget. eesel AI helps automate support, answer team questions, and provide a live chat AI assistant for websites.

AI-powered customer service platform for personalized and efficient support. Intercom is a customer service platform that uses AI to deliver faster answers for customers and fewer questions for support teams. It offers an integrated knowledge base, help desk, AI chatbot, proactive support, and an omnichannel platform to deliver personalized support at scale.

AI-powered API platform for banking and FinTech, focusing on credit underwriting and digital onboarding. Digitap is an AI-powered end-to-end API platform for banking and FinTech, offering solutions for analyzing financial data, enabling credit underwriting, and powering digital customer onboarding journeys for enterprises in the Banking sector. It provides various suites including Onboarding, Alternate Data, and Expense Manager, along with a TSP for Account Aggregator.

AI-powered marketing, sales, and customer support suite for business growth. GoZen is an AI-powered marketing, sales, and customer support suite that provides a unified platform for businesses to grow. It offers tools for inbound growth, lead capturing, audience building, outreach, and AI agent creation, aiming to automate marketing, sales, and customer support tasks.

AI-powered platform for interactive product demos and guides. Guideflow is an advanced interactive product demo platform and AI Demo Automation suite. It enables users to transform their products into interactive demos, sandboxes, demo centers, and live environments that buyers can explore instantly. The platform allows for capturing screens, customizing them with AI or a no-code editor, and building personalized, on-brand, and shareable product experiences without requiring engineering effort. Guideflow aims to boost productivity and conversion rates by facilitating the creation of interactive demos and step-by-step guides for various teams including product marketing, pre-sales, sales, customer success, partnerships, and training & enablement.

Knowledge management platform for better customer service with AI and automation. Stonly is a knowledge management platform designed to improve customer service by creating easy-to-follow explanations and guides. It aims to enhance customer success, reduce support costs, and speed up support agents. The platform offers personalized knowledge, AI-powered solutions, and process automation to help companies support millions of customers.

Answer Overflow indexes Discord channels into search engines, providing AI-powered support and analytics. Answer Overflow is an open-source project designed to index Discord server channels into search engines like Google. It allows users to build the best Discord support community possible by making their content searchable, answering questions with AI trained on community data, and providing advanced analytics into community questions. It also allows hosting on your own domain.

Enterprise AI agents for autonomous omnichannel customer support Decagon is an enterprise conversational AI platform for deploying autonomous customer support agents across voice, chat, and email. Its agents use natural-language Agent Operating Procedures (AOPs) to reason through complex customer requests and perform real-world actions such as refunds, account updates, rebooking, and appointment changes. The platform helps teams build, test, optimize, and scale reliable AI agents without requiring an engineering sprint for every update. It also provides integrations, workflow tools, experimentation, testing, analytics, proactive agents, and always-on quality monitoring.

Modern B2B support platform unifying ticketing, AI, knowledge base, and customer portal. Pylon is a modern support platform built for B2B companies. It offers a unified tool for managing ticketing, chat widgets, knowledge bases, AI support, customer portals, and more. The platform aims to streamline customer support operations, automate tasks with AI, manage customer relationships, and integrate seamlessly with existing tech stacks.

Notevibes automates customer calls and support using AI voice agents for businesses. Notevibes helps businesses automate customer calls and support with advanced AI voice agents, improving efficiency and customer satisfaction. It allows users to create AI voice agents for customer service, sales, and support automation, capable of performing inbound and outbound calls. The platform offers 24/7 availability, lower costs compared to human agents, consistent and empathetic service, and easy deployment and integration.

[24]7.ai provides customer experience management services, solutions, and an AI-powered omnichannel CX platform. [24]7.ai is a leading provider of personalized, accurate, and effective customer experience management services, solutions, and platforms. They offer end-to-end CX management, managed customer engagement, and various solutions for customer acquisition, self-service, contact center software, and customer engagement. They serve industries like consumer packaged goods, education, financial services, healthcare, insurance, retail, telecom & communication, travel & hospitality, utilities, and pet.

Create custom AI chatbots trained on your documentation and content. DocsBot AI is a platform that allows users to create custom AI-powered chatbots trained on their own documentation and content. It helps businesses improve customer support, enhance team productivity, and accelerate research by providing instant AI answers from their existing knowledge base.

AI-powered business communication platform for sales and customer support. JustCall is a business communication platform that offers AI-powered phone systems and SMS solutions. It aims to help businesses grow their sales pipeline and deliver fast, customer-centric support through features like AI Voice Agents, conversation intelligence, and integrations with various CRM and business tools.

Digital guest experience platform for vacation rentals and hotels with AI communication. Enso Connect is a digital guest experience platform designed for vacation rentals and hotels. It offers features like a web guest app, AI-powered communication, custom upsells, and remote access to automate and enhance the guest experience. The platform aims to boost revenue per guest, unify messaging channels, and streamline guest management for property managers and hosts.

AI-powered customer service platform for e-commerce, integrating channels and automating support. Richpanel is an AI-powered customer service platform designed for e-commerce businesses. It consolidates emails, chats, and social media interactions into a single dashboard, offering features like AI-driven automation, self-service portals, and integrations with popular e-commerce tools. Richpanel aims to reduce support costs, improve agent productivity, and enhance customer satisfaction.

Integrated customer service, live chat, and helpdesk platform for online businesses. Re:amaze is an integrated customer service, live chat, and helpdesk platform for online businesses. It combines email, live chat, video call, social media, mobile SMS, VoIP, and push notification conversations seamlessly so your support team can focus on creating amazing customer experiences. It offers features like shared inbox, chatbots, FAQ, status page, and live customer activity monitoring.

AI customer service platform for lead conversion and support automation. Tidio is an AI-driven customer service solution that helps businesses convert more leads, provide stellar support, and boost revenue. It offers features like an AI Customer Service Chatbot (Lyro AI Agent), Live Chat, Help Desk, and Flows to automate and streamline customer interactions across various channels.

All-in-one customer messaging software with live chat, chatbots, and knowledge base. Chaport is an all-in-one customer messaging software that combines multi-channel live chat, chatbots, a knowledge base, and more. It provides a platform for businesses to connect with customers through live chat, email, Facebook, Telegram, and Viber, all managed from a single interface. Chaport aims to automate sales and support with chatbots, encourage customer self-service through a knowledge base, and offer various integrations and API capabilities to connect with other apps.

AI-powered customer communications platform for calls, messages, and meetings. Dialpad is an Ai-powered customer communications platform that connects customers, coaches customer-facing teams, and delivers amazing experiences. It offers an all-in-one platform for phone systems, video conferencing, cloud contact centers, and more.

Customer support platform for WhatsApp, Messenger, Instagram, and Telegram. Callbell is a customer support platform designed for WhatsApp and other messaging apps like Facebook Messenger, Instagram Direct, and Telegram. It centralizes communication with customers, allowing businesses to manage chats from multiple channels in a single multi-agent platform. Callbell offers features like chat modules, chatbots, broadcast messaging, API integrations, and a web chat widget to enhance customer engagement and support.

Technology platform for restaurants, offering solutions for in-store and online operations. TabSquare is a technology platform designed to shape the future of restaurants by providing solutions for in-store dining, online ordering, customer retention, data analytics, and more. It offers a suite of products like SmartQR, SmartKiosk, and SmartTab to enhance the dining experience and streamline restaurant operations.

AI-powered CX platform transforming customer experiences across various industries with intelligent AI Agents. Kapture CX is an AI-powered customer experience platform designed to transform customer experience in Retail, BFSI, Travel, and Consumer Durables industries. It offers products like Self-Serve, Agent Suite, and Insights, along with an EX Suite to bridge the gap between employee expectations and experiences. Kapture CX aims to empower customers, agents, and businesses with an AI-first platform powered by intelligent AI Agents for end-to-end automation.