AI Customer Service 348

AI-powered omnichannel customer service automation tool for SMEs. Whelp is an AI-powered omnichannel customer service automation tool designed for SMEs. It offers features to cover all aspects of customer service processes, enabling 24/7 customer support without human interaction. It integrates with ChatGPT, Google AI, and Amazon Lex for enhanced performance. Whelp provides an omnichannel shared inbox for customer support across Voice, Email, Live Chat, SMS, and WhatsApp, streamlining customer communication with its CRM platform.

AI-driven CRM for sales, marketing, support, and success teams to drive revenue growth. Corefactors AI CRM is designed to empower Sales, Marketing, Support, and Success teams to efficiently deliver with minimal efforts. It breaks silos between teams with a unified CRM platform, automating Revenue Operations, reducing leakages, cutting costs, and skyrocketing business growth.

AI-powered growth stack for CRM, marketing automation, and multi-channel customer engagement. Zixflow is an AI-driven, all-in-one growth stack designed to manage and engage contacts across multiple channels like Email, SMS, and WhatsApp. It offers a unified workspace to shape CRM, automate workflows, and drive customer engagement, helping businesses accelerate growth through personalized interactions and AI-powered automation.

AI-powered customer lifecycle management platform for the automotive industry. Impel AI is an AI-Powered Customer Lifecycle Management platform for the automotive industry. It offers solutions for merchandising, communication, and imaging, designed to improve customer experiences and business results for dealerships, OEMs, and other automotive businesses. The platform integrates with existing systems to provide personalized engagement at every stage of the customer lifecycle, from initial online search to service appointments and beyond.

Scalable iMessage API for CRM integration with typing indicators, RCS fallback, and risk management. Blooio provides an iMessages API for businesses (marketed as 'Blue Messages for your CRM') allowing users to send and receive iMessages with rich features like typing indicators, read receipts, and high-res media directly from their CRM accounts. It offers native integrations with popular platforms such as make.com, Zapier, GoHighLevel, and n8n. The platform ensures deliverability and reliability through auto-fallback (iMessage → RCS → SMS), auto load balancing for number pools, risk management analytics, and dedicated or pre-warmed shared phone numbers.

AI-powered self-service kiosks and POS solutions for retail and restaurant businesses. Cyntra provides AI-powered self-service kiosks and point-of-sale (POS) solutions for retail and restaurant businesses. Their Breez kiosk offers rapid checkouts using RFID and conversational AI. Cyntra aims to speed up checkouts, streamline operations, increase sales, and improve customer experience with products like Breez, Leap POS, Swyft mPOS, and Astra Analytics.

AI voice agent for product adoption and customer success. Overhyped AI offers an AI voice agent designed to significantly increase product adoption. It functions as a 'white glove Adoption Expert,' guiding each user from their initial onboarding experience to their 'aha moment.' This AI agent is built to scale customer success, resolve user issues, provide continuous user insights, and offer 24/7 assistance, ultimately driving usage and retention of software products.

AI loan servicing platform for consumer finance, automating interactions and ensuring compliance. Salient is an AI loan servicing platform built specifically for consumer finance. It offers AI agents that can interact with consumers through voice, text, email, and web chat to handle payments, process due date changes and extensions, manage payoffs, and update insurance information in real time. Salient also provides compliance tools to ensure every interaction adheres to lending regulations and offers integrations with existing loan management systems, payment processors, and contact centers.

Fonada is a CPaaS provider offering cloud telephony, SMS, and AI solutions for businesses. Fonada is a Next-Gen CPaaS (Communication Platform as a Service) provider revolutionizing communication solutions for businesses. It offers end-to-end cloud telephony services, including Voice, SMS, and AI-enabled solutions, to help businesses connect, inform, and sell cost-efficiently. Fonada's platform provides tools for voice response, AI-powered customer engagement, and omnichannel integrations, enabling businesses to grow customer engagement and build strong relationships.

Voice AI for restaurants to automate calls, capture orders, and streamline operations. Kea AI is a Voice AI solution specifically designed for restaurants to automate phone operations. It enables restaurants to capture customer orders, answer frequently asked questions, streamline daily operations, and grow revenue by ensuring no call is missed. Kea AI integrates directly with over 11 Point-of-Sale (POS) systems, offers extensive customization for AI voices and brand-specific FAQs, and provides real-time call reporting and insights. It also handles payments, delivery logistics, reservations, and waitlist management, acting as a comprehensive virtual employee for restaurant phone lines.

AI voice bot platform for sales and support automation. VoiceGenie is a Generative Voice bot AI platform that automates sales and support processes via AI voice bots. It handles inbound and outbound calls, qualifies leads, books meetings, answers FAQs, and provides multilingual support.

AI platform to automate documentation, chatbots, and product insights from demos. DocsHound is an AI platform that transforms product demos into documentation, chatbots, and product insights. It automates customer support by screen recording and using AI to create docs, chatbots, product marketing materials, and product insights in less time than it takes to make a Loom video.

A franchise marketing agency offering multi-location software solutions for online presence management. Social Places is a multi-location franchise marketing agency that offers expert multi-location software solutions. It helps manage store listings, reputation, reviews, ads, and social media in one platform. They provide tools for listings management, reputation management, social media management, ad management, and bookings management, all tailored for multi-location businesses.

Open-source Customer Data Platform for automated customer engagement and personalized experiences. Tracardi is an API-first solution, low-code / no-code platform aimed at any business that wants to start using user data for automated customer engagement. It is an open-source Customer Data Platform (CDP) designed to help businesses engage their customers and build sales through automated digital experiences. Tracardi unifies customer data from multiple sources, enabling personalized interactions and targeted marketing campaigns. It offers features like real-time data processing, extensive plugin options, and multi-tenant support, making it adaptable to various business needs.

AI research platform for product, marketing, research, and CX teams. Perspective AI is an AI research platform designed for product, marketing, research, and CX teams. It functions as an on-demand PhD researcher, planning studies, running smarter-than-human interviews from a single prompt, and delivering research-backed specs, journey maps, and insight reports in minutes. The platform aims to provide meaningful customer conversations at scale, enabling users to understand customer needs, make confident decisions, and plan with precision, all while being 10x faster and at 1/10th the cost compared to traditional methods.

24/7 AI voice agent for businesses to automate calls, appointments, and customer queries. Dialora.ai is a 24/7 Conversational AI voice agent that helps businesses handle calls, book appointments, and answer customer queries effortlessly with CRM integration, Outbound campaign capability, and Custom workflow setup easily. It boosts productivity by automating tasks, enhancing customer support, and streamlining operations with smart AI voice assistants.

AI healthcare agents for patient access, care navigation, and operational solutions. Clearstep provides AI healthcare agents to enhance patient access and improve care navigation. Their solutions streamline patient experiences with conversational medical AI, offering virtual triage, care navigation, and capacity optimization.

AI-powered social media engagement platform for moderation, management, and analytics. BrandBastion is a social media engagement platform that uses AI to monitor and manage social media conversations. It offers solutions for social media moderation, crisis monitoring, community management, outbound engagement, sentiment & analytics, social media inbox management, and content publishing. BrandBastion helps brands protect their reputation, respond to their audience 24/7, and increase their social ROI.

Cryptohopper is a crypto trading bot platform for automated 24/7 trading. Cryptohopper is the leading crypto trading bot that allows you to trade automatically 24/7. With our easy-to-use platform, you can easily trade your favorite cryptocurrencies. Our simple and transparent pricing plans make it easy to get started with Cryptohopper.

AI tool for automated customer review responses and actionable insights. Autoreviews AI is an AI-powered tool designed to automatically respond to customer reviews and feedback across various platforms. It aims to reflect a brand's voice and values in its responses, ensuring consistency and alignment with the company's tone and personality. The platform also provides actionable insights from customer reviews.

AI-powered service for efficient review management and automated responses across multiple platforms. TalkbackAI is an AI-powered service designed to efficiently manage online reviews. It provides automated and customizable responses across multiple platforms, helping businesses save time and improve their online presence. The service includes a Chrome Extension and an online version, offering features like brand voice setup, AI response generation, multi-platform support, and analytics & insights.

BravoClient is a review management platform with AI to boost online reputation and customer satisfaction. BravoClient centralizes reviews from 40+ platforms, including Google and Facebook. With AI-driven features, easily manage, analyze, and automatically respond, boosting your online reputation and enhancing customer satisfaction—all in one place. Discover BravoClient's powerful review management tools to boost your business reputation online, attract more customers, and increase sales. Start optimizing today!

AI-powered tool to automate and personalize responses to Google Business Profile reviews. ReplyReply is a tool that uses AI to help business owners respond to comments on their Google Business Profile. It allows for customized responses with business details and review before submission. Currently available for France, with plans for expansion. It automates and personalizes Google review responses, saving time, improving customer relations, and enhancing e-reputation.

AI-powered employee service desk software integrated with MS Teams for enhanced support. Rezolve.ai is a Generative AI-powered Employee Service Desk software that integrates with Microsoft Teams. It enhances employee experience by providing smart support through AI technology, offering IT and HR service desk solutions, no-code automation, and seamless integrations. It aims to streamline workflows, automate tasks, and provide 24/7 support.