Customer Feedback 28

GetMoreReview is an online review management software designed to help businesses collect customer reviews, manage online reputation, and build customer trust. The platform simplifies review collection with QR codes, review links, and automated review requests, making it easier for customers to share feedback on platforms such as Google. GetMoreReview provides a centralized dashboard to monitor customer feedback, track review performance, and manage reviews across multiple business locations. I

AI platform for automated qualitative data analysis and feedback insights. Viable is an AI-powered platform that automates qualitative data analysis. It leverages AI & GPT-4 to analyze unstructured feedback at scale, eliminating the need for spreadsheets. It helps businesses uncover powerful insights from their private data securely and efficiently.

AI-powered platform for customer experience management and review analysis. Octoparse CEM (Customer Experience Management) is an AI-powered platform designed to elevate review research and enhance customer satisfaction. It offers tools for product research, competitor analysis, sentiment analysis, and customer Q&A highlights. Octoparse CEM integrates customer interactions from various channels into one unified platform, enabling businesses to analyze feedback, personalize customer journeys, and improve engagement using advanced AI.

Yonder HQ: AI chatbot & review platform for tourism businesses to boost bookings. Yonder HQ helps tourism businesses get more bookings by collecting feedback, getting more 5-star reviews, converting website visitors, automating FAQs with an AI chatbot, and communicating with customers. It integrates with booking systems for automation.

AI platform for customer engagement, feedback, and growth via intelligent agents. Permut is a complete platform designed to build AI agents that engage customers, collect feedback, and drive growth across various channels such as WhatsApp, SMS, and Web. It aims to boost retention, prevent poor experiences, and unlock real-time insights at scale. The platform provides AI agents for customer listening and feedback collection, tailored to deliver value across multiple industries including retail, e-commerce, travel, hospitality, health, wellness, fitness, and entertainment. Permut's AI agents are secure, intelligent, scalable, powered by multiple AI models, learn and improve over time, and are built on proprietary knowledge bases. They offer seamless integrations with CRM, POS, and other data sources, and are omnichannel by design. Permut facilitates richer feedback collection for metrics like NPS, CSAT, Voice of Customer, product reviews, purchase experience, and churn detection, transforming these into actionable insights via an interactive AI-powered dashboard.

AI-powered platform for analyzing customer conversations and identifying business opportunities. ChainFuse is a Voice-of-the-Customer platform that leverages AI to analyze unstructured conversational data. It uncovers valuable insights from your community's public data sources, focusing on identifying business opportunities, improving customer success, and more. ChainFuse unifies siloed customer data and connects Discord, Slack, Twitter, and more into a single CX source of truth. It analyzes data via multi-model AI, providing 5-Dimensional Sentiment analysis and recurring issue detection.

AI-powered survey tool for customer feedback and insights. Dawnvox is an AI-enhanced survey tool designed to help businesses discover how their customers feel, enhance satisfaction, and spot trends. It offers an easy-to-use interface for creating and deploying surveys, supporting quick polls, detailed open-text responses, and simple external links. Dawnvox transforms customer feedback into actionable insights and strategic decisions by embedding AI-driven surveys directly into products.

AI Customer Success Copilot for B2B SaaS teams to improve product and retention. CSCopilot is an AI Customer Success Copilot designed for B2B SaaS teams. It extracts feedback and requests across channels to drive product improvements, boost retention, and turn customer voices into actionable insights. It captures and organizes customer feedback, feature requests, revenue opportunities, and follow-ups from meetings, ensuring nothing falls through the cracks. CSCopilot automates pre- and post-call busy work, providing instant context and talking points before calls and auto-generated summaries and action items after each meeting.

Syncly transforms customer feedback into actionable insights using AI. Syncly is a Customer Feedback Intelligence Platform that empowers businesses to transform raw customer feedback into structured, actionable insights. It uses AI feedback analysis to instantly categorize feedback and reveal hidden negative signals. Syncly centralizes feedback, translates insights into proactive actions, and helps elevate the customer experience.

All-in-one platform for user feedback, feature prioritization, and product updates. ProductMix is an all-in-one platform designed to help product managers and teams collect and organize user feedback, prioritize features, and keep customers informed about product updates. It offers a comprehensive suite of tools to streamline the customer feedback process, from collection to analysis and action, enabling customer-driven product development.

AI-powered tool to collect feedback and generate online reviews. QuickQuest is an AI-powered tool designed to collect customer feedback and generate online reviews. It allows users to create short surveys, and based on the responses, AI generates reviews.

All-in-one platform for businesses: POS, online ordering, loyalty programs, and AI marketing. Waakif is an All-in-One Platform for Businesses to manage orders, loyalty programs, and AI marketing with an online store and POS system! Get started free! Waakif offers a powerful Point of Sale (POS) solution to streamline billing, manage inventory, and track sales effortlessly. Boost business efficiency with real-time insights and an easy-to-use interface, perfect for any store or restaurant. Waakif provides AI-driven marketing automation that helps businesses analyze customer data for better targeting, automate email and WhatsApp campaigns, optimize ad spending with AI insights, and personalize customer engagement. Offering advanced customization and intelligent automation, it’s tailored to elevate your business and triple your customer engagement, setting you apart from competitors.

AI voice platform for user feedback on web apps. describy is an AI-powered platform that conducts voice conversations to gather feedback from users for web applications. It offers features like standalone web pages for interviews, embedded widgets for website integration, and phone calls via a describy agent. It aims to provide user interviews without requiring direct involvement from the user or the development team.

IDEALY: Refine product concepts with real-time customer feedback for consumer brands. IDEALY helps Consumer Brands refine and validate New Product Concepts using unfiltered, real-time Customer Feedback. It's a platform designed to help build products customers love by providing direct, authentic, and real-time customer feedback. IDEALY offers features like idea feedback, polls, an engagement platform, community building, interactive feedback, gamified experiences, AI-powered rankings, and user insights.

AI-driven online reputation and social media management tool for businesses. Rannkly is an AI-driven online reputation management and social media management tool. It allows businesses to monitor, analyze, and improve their online reputation across multiple channels, including review sites, social media platforms, and search engines. Rannkly also offers features for social media listening and monitoring, multi-channel publishing, campaign management, messaging management, ticketing management, website widgets, and form creation.

YOMO AI is an AI platform for product teams to build better products and boost revenue. YOMO helps you discover customer problems to solve, guides your next build decisions with AI, and shapes revenue-driving roadmaps. It is an AI platform for product teams to build products that boost revenue and reduce churn. YOMO gathers scattered customer feedback 24*7 & gives you automated AI-powered customer insights you’ve never seen before to build & grow products people love. It also helps to record, transcribe, summarize, generate & automate user interviews insights valuable to you and your team. YOMO provides everything you need to expand user research across your organization and enhance product decisions to steer your product in the right direction. It offers an online collaborative visual workspace for teams to brainstorm, ideate, plan, strategize and drive innovation, and provides a single source of truth for your company through YOMO’s collaborative knowledge base.

AI-driven Slack app to centralize and analyze customer feedback for strategic insights. Feedback Sync is an AI-driven Slack app that centralizes customer feedback and turns it into strategic insights for the entire organization. It integrates with tools like Slack, G2.com, Zendesk, and Jira to automatically ingest and analyze feedback, providing weekly summaries of user trends directly within Slack. It helps product managers understand customer issues faster and build better products by shortening the feedback loop.

Skcript builds enterprise AI products for business optimization, focusing on problem-solving and revenue growth. Skcript is an AI product company that builds modern enterprise AI products to help forward-thinking companies optimize their business operations. Their products, including S1 EDGE, FeatureOS, Knol, and Seek by Skcript, are designed for medium to large enterprises to augment everyday work. Skcript focuses on solving complex business problems by being technology agnostic and problem-first, resulting in significant revenue increases for their customers.

Copilot for product development, turning requirements into collaborative workflows with customer insights. Monterey AI is Copilot for product development. It helps teams turn product requirement documents to collaborative & repeatable workflows. It gets even better with generative product specs, wireframes, and dependency check. Monterey AI enables your entire product team (PM, Eng, Design) with actionable customer insights right in their existing tools. It helps to gather feedback, analyze data, and act on feedback that makes your customers extremely happy. It works with any data source and websites.

AI platform for structured product discovery, planning, and execution. Prodely is an AI-powered product discovery platform designed to help product teams structure, plan, and execute continuous discovery work with enhanced speed and accuracy. It aims to transform chaotic discovery processes into structured, outcome-driven decisions, ensuring teams can identify and act on growth opportunities. The platform leverages AI to collect and organize knowledge, focus on strategic objectives, validate assumptions, prioritize tasks, and centralize feedback from various sources. Prodely offers tools like AI-powered Opportunity Solution Trees, Smart Transcriptions, Deep Market Research, and a Contextual AI Assistant to streamline product development from ideation to execution.

AI-powered Google review analytics and management platform. EasyReview is an AI-powered platform designed to help businesses analyze, manage, and respond to Google reviews. It offers sentiment analysis, review aggregation, and AI-driven insights to improve customer experience and business performance. EasyReview provides tools to understand customer feedback, identify key trends, and generate actionable tips.

Comments Analytics helps understand audience with sentiment analysis, categorization, and keyword extraction. CommentsAnalytics is a service that helps users understand and engage with their audience by analyzing comments. It offers features like sentiment analysis, comment categorization, entity recognition, and keyword extraction to supercharge YouTube video comments and other text sources. The platform uses AI-powered technology to analyze customer feedback and present clean insights, improving customer experience and sentiment analysis.

AI tool to track customer insights from B2B calls automatically. Dolphin AI is an automated platform designed to find and track feature requests, pain points, and customer love from B2B calls. It transforms customer conversations into actionable insights on autopilot, eliminating the need for manual tracking. The tool helps product and customer success teams stay updated on customer needs, build data-backed business cases for feature prioritization, and close the loop with customers regarding the status of their requests.

Customer feedback management software to collect, analyze, and prioritize feature requests. Canny is a customer feedback management software and tool designed to help businesses collect, analyze, and organize feature requests to better understand customer needs and prioritize their product roadmap. It offers features like AI-powered feedback management, feedback collection, analysis, roadmap planning, and update sharing.