Customer Feedback 17

AI tool to track customer insights from B2B calls automatically. Dolphin AI is an automated platform designed to find and track feature requests, pain points, and customer love from B2B calls. It transforms customer conversations into actionable insights on autopilot, eliminating the need for manual tracking. The tool helps product and customer success teams stay updated on customer needs, build data-backed business cases for feature prioritization, and close the loop with customers regarding the status of their requests.

Copilot for product development, turning requirements into collaborative workflows with customer insights. Monterey AI is Copilot for product development. It helps teams turn product requirement documents to collaborative & repeatable workflows. It gets even better with generative product specs, wireframes, and dependency check. Monterey AI enables your entire product team (PM, Eng, Design) with actionable customer insights right in their existing tools. It helps to gather feedback, analyze data, and act on feedback that makes your customers extremely happy. It works with any data source and websites.

All-in-one platform for user feedback, feature prioritization, and product updates. ProductMix is an all-in-one platform designed to help product managers and teams collect and organize user feedback, prioritize features, and keep customers informed about product updates. It offers a comprehensive suite of tools to streamline the customer feedback process, from collection to analysis and action, enabling customer-driven product development.

AI-powered tool to collect feedback and generate online reviews. QuickQuest is an AI-powered tool designed to collect customer feedback and generate online reviews. It allows users to create short surveys, and based on the responses, AI generates reviews.

AI-driven Slack app to centralize and analyze customer feedback for strategic insights. Feedback Sync is an AI-driven Slack app that centralizes customer feedback and turns it into strategic insights for the entire organization. It integrates with tools like Slack, G2.com, Zendesk, and Jira to automatically ingest and analyze feedback, providing weekly summaries of user trends directly within Slack. It helps product managers understand customer issues faster and build better products by shortening the feedback loop.

AI platform for structured product discovery, planning, and execution. Prodely is an AI-powered product discovery platform designed to help product teams structure, plan, and execute continuous discovery work with enhanced speed and accuracy. It aims to transform chaotic discovery processes into structured, outcome-driven decisions, ensuring teams can identify and act on growth opportunities. The platform leverages AI to collect and organize knowledge, focus on strategic objectives, validate assumptions, prioritize tasks, and centralize feedback from various sources. Prodely offers tools like AI-powered Opportunity Solution Trees, Smart Transcriptions, Deep Market Research, and a Contextual AI Assistant to streamline product development from ideation to execution.

YOMO AI is an AI platform for product teams to build better products and boost revenue. YOMO helps you discover customer problems to solve, guides your next build decisions with AI, and shapes revenue-driving roadmaps. It is an AI platform for product teams to build products that boost revenue and reduce churn. YOMO gathers scattered customer feedback 24*7 & gives you automated AI-powered customer insights you’ve never seen before to build & grow products people love. It also helps to record, transcribe, summarize, generate & automate user interviews insights valuable to you and your team. YOMO provides everything you need to expand user research across your organization and enhance product decisions to steer your product in the right direction. It offers an online collaborative visual workspace for teams to brainstorm, ideate, plan, strategize and drive innovation, and provides a single source of truth for your company through YOMO’s collaborative knowledge base.

AI-powered Google review analytics and management platform. EasyReview is an AI-powered platform designed to help businesses analyze, manage, and respond to Google reviews. It offers sentiment analysis, review aggregation, and AI-driven insights to improve customer experience and business performance. EasyReview provides tools to understand customer feedback, identify key trends, and generate actionable tips.

Comments Analytics helps understand audience with sentiment analysis, categorization, and keyword extraction. CommentsAnalytics is a service that helps users understand and engage with their audience by analyzing comments. It offers features like sentiment analysis, comment categorization, entity recognition, and keyword extraction to supercharge YouTube video comments and other text sources. The platform uses AI-powered technology to analyze customer feedback and present clean insights, improving customer experience and sentiment analysis.

AI-driven online reputation and social media management tool for businesses. Rannkly is an AI-driven online reputation management and social media management tool. It allows businesses to monitor, analyze, and improve their online reputation across multiple channels, including review sites, social media platforms, and search engines. Rannkly also offers features for social media listening and monitoring, multi-channel publishing, campaign management, messaging management, ticketing management, website widgets, and form creation.

Skcript builds enterprise AI products for business optimization, focusing on problem-solving and revenue growth. Skcript is an AI product company that builds modern enterprise AI products to help forward-thinking companies optimize their business operations. Their products, including S1 EDGE, FeatureOS, Knol, and Seek by Skcript, are designed for medium to large enterprises to augment everyday work. Skcript focuses on solving complex business problems by being technology agnostic and problem-first, resulting in significant revenue increases for their customers.

AI-powered platform unifying customer feedback for actionable insights and improved product & CX strategies. Enterpret unifies customer feedback across all data sources, building adaptive AI models custom to feedback architecture for accurate, granular insights. It transforms customer feedback chaos into clear, confident action, offering customer superintelligence for product & CX teams. Enterpret's AI agent detects, analyzes, and alerts on emerging issues 24/7, providing a unified feedback repository, customer knowledge graph, and co-pilot for instant customer insights.

Customer feedback management software to collect, analyze, and prioritize feature requests. Canny is a customer feedback management software and tool designed to help businesses collect, analyze, and organize feature requests to better understand customer needs and prioritize their product roadmap. It offers features like AI-powered feedback management, feedback collection, analysis, roadmap planning, and update sharing.

Product intelligence platform combining analytics and feedback for customer success in B2B SaaS. Userlens by Wudpecker is a next-gen product intelligence platform designed for customer success. It combines product analytics and customer feedback to provide a side-by-side view of customer behavior and voice. It helps B2B SaaS companies understand their customers by extracting insights from call transcripts, support tickets, and open feedback surveys. The platform offers ready-made dashboards with industry-standard metrics and cohorts, enabling teams to be better educated and prepared when speaking to clients.

AI-powered reputation management platform for feedback analysis and business growth. Reflectfy is an AI-powered reputation management platform designed to help businesses maximize their potential by collecting feedback, analyzing customer sentiments, and generating actionable insights. It transforms customer reviews into business growth through AI-powered sentiment analysis, real-time insights, social media management, and automated reputation management. Reflectfy consolidates reviews from multiple platforms into one dashboard, provides AI-generated responses, tracks competitors, offers AI recommendations, integrates with other business tools, and provides advanced sentiment and trend analysis.

Yonder HQ: AI chatbot & review platform for tourism businesses to boost bookings. Yonder HQ helps tourism businesses get more bookings by collecting feedback, getting more 5-star reviews, converting website visitors, automating FAQs with an AI chatbot, and communicating with customers. It integrates with booking systems for automation.

AI-powered review and reputation management with multi-agent responses, personalized review requests, Voice of Customer insights, and Google Maps rank tracking. RightResponse AI is an AI-powered review and reputation management platform for location-based businesses, multi-location brands, agencies, and enterprises. Its multi-agent response workflow separates review understanding, safety and risk, theme analysis, approved-message selection, planning, writing, and final quality assurance, producing contextual responses that can be auto-published or routed for human approval. Teams can use approved company, brand, and location knowledge to personalize responses. The platform also sends personalized email and SMS review requests, aggregates and monitors reviews, turns feedback into customizable Voice of Customer insights, analyzes competitor reviews, and tracks Google Maps rankings. It supports multi-location management, Done For You service, agency white-label options, Google Business Profile, Trustpilot, and Zapier integrations, plus an Open API. Self-serve plans range from $10 to $44 per location per month, with custom Enterprise and Agency options.