AI customer service 37

TWT Chat is an AI-powered customer support platform for global teams. It combines live chat, ticketing, AI customer service, a knowledge base, multilingual translation, audio and video calls, and remote assistance. Desktop and mobile apps help ecommerce brands, SaaS teams, and international businesses manage customer conversations. Paid plans include a 14-day free trial.

AI-powered customer service, sales, and lead generation solutions with autonomous AI agents. Teammates.ai provides AI Teammates—AI customer service, sales & lead generation solutions. It offers autonomous AI agents that handle entire business functions, delivering human-like AI customer service and sales interactions, 24/7, in 50+ languages, on any channel. Teammates.ai is pioneering a new category of autonomous agents that augment your workforce, enabling customers to dominate their markets by using AI to hyper-scale.

Yuma AI automates customer support for Shopify businesses using generative AI, improving efficiency and satisfaction. Yuma Ticket Assistant is an AI that integrates with your Help Desk software to automate response drafting for customer tickets. Improve efficiency and support quality, increase customer satisfaction, and boost revenue. Yuma is leveraging Generative AI to automate customer support. We help large Shopify businesses automating more than 40% of their support tickets.

AI-powered customer service software for smarter support and efficient management. BoldDesk is an AI-powered customer service software designed to transform businesses by efficiently managing support emails, automating repetitive tasks, customizing to business needs, providing real-time analytics, and publishing self-help articles. It offers an enterprise-grade help desk, live chat, and knowledge base at an unbeatable price, boosting support and delivering exceptional customer service.

Enterprise AI platform for customer service and contact centers. Cognigy provides generative and conversational AI-powered customer service solutions for businesses, enabling them to deploy AI Agents in contact centers for fast, personalized, and exceptional service. Their Cognigy.AI platform offers a comprehensive suite of capabilities including Generative AI, Agentic AI, Knowledge AI, NLU, and tools for experience orchestration, agent augmentation, and multimodal customer experience across voice and chat channels. They aim to transform customer self-service and empower human agents.

AI platform for Amazon sellers to analyze reviews and gain customer insights. VOC AI is an AI-powered reviews and feedback analysis platform designed to help Amazon sellers and product managers gain product and customer insights from e-commerce reviews and feedback. It offers a unified customer experience management platform where customer insights fuse with Solvea-AI Agent excellence. VOC AI helps sellers identify market opportunities and define winning products by leveraging sentiment analysis & AI/ChatGPT technology.

AI voice agent for e-commerce, turning websites into 24/7 sales assistants. Omakase Voice AI transforms websites into voice-powered sales agents that listen, talk, and sell 24/7. It uses AI to engage customers across voice, chat, visuals, and on-site browsing, providing personalized shopping experiences and driving real sales through smart recommendations and guided selling. It's designed for businesses of all sizes, offering effortless setup and integration.

DOO offers AI customer service solutions with automation, personalization, and multi-channel integration. DOO facilitates the seamless hiring of AI mates, empowering teams to explore, converse, and collaborate effortlessly, enhancing productivity and efficiency in the workplace. It provides customer service AI software that offers seamless, 24/7 support with AI-driven automation, reducing workload, personalizing responses, and creating better customer experiences.

AI helpdesk for automated multichannel B2B customer support Talki is an AI-native B2B customer support helpdesk for gaming, fintech, and other growing teams. It combines web chat, email, and Telegram conversations in one shared inbox. Its AI agent uses a company’s documentation and customer context to answer routine tickets, resolve issues automatically, and escalate complex requests to human agents. Talki also provides payment and customer profile context, built-in translation, macros, analytics, Telegram integration, and workflow automation.

Web3 CRM hub for cross-chain marketing, personalized engagement, and AI customer service. MetaCRM is a Web3 CRM hub designed to empower business growth by leveraging blockchain data. It offers cross-chain marketing attribution, personalized customer engagement, and AI-automated customer service. MetaCRM aims to unlock the full potential of Web3 projects by providing solutions for data insights, community building, and customer support.

OMQ provides AI customer service solutions for automation and optimization. OMQ is a company that provides AI-powered customer service solutions to automate and optimize customer communication across various channels. Their products include a chatbot, help page, contact form, email bot, and ticket system assistant, all designed to reduce support efforts and improve customer satisfaction.

Free omnichannel inbox for AI-powered customer service and sales SaleWisely is an AI-powered omnichannel customer service and sales platform for managing customer conversations across channels such as WhatsApp, Instagram, TikTok, Facebook, Telegram, email, and website chat. It brings conversations into a shared inbox and includes team collaboration, customer profiles, automation, analytics, AI agents, and two-way real-time translation across 70+ languages. The platform is advertised as free, with optional AI credits available for features such as translation, AI replies, and agent actions.

AI customer service assistant that handles hold times and negotiations. Freebot is an AI-powered service designed to handle customer service interactions on behalf of users. It navigates phone menus, waits on hold, and negotiates with companies to resolve customer issues, freeing users from the frustrations of traditional customer service processes.